FAQs

NEED HELP? YOU CAN TAKE A LOOK AT FAQ FIRST

Q     Are you a Factory or Trading?

A      We’re a factory with 17 years production experience, OEM for some customers around the world.

Q     What is your After-sales service term?

A      18 months for all our products.

Q     Can I request to change the form of packaging and transportation?

A      Yes, We can change the form of the packaging and transportation according to your request, but you have to bear their own costs incurred during this period and the spreads.

Q     Can I request fast delivery?

A      Yes, if we have stocks.

Q     Can I have my own Logo on the product?

A      Yes, you can send us your logo drawing, we’ll put it on the valve.

Q     Can you produce the valve according to my own drawings?

A      Yes.

Q     Do you accept custom design on size?

A      Yes.

Q     What's your terms of payment?

A      T/T, L/C.

Q     What is your transportation method?

A      By sea, by air mainly, we also accept express delivery.

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